1. What types of vehicles do you offer for transportation?

 

~ We offer a fleet of luxury black cars, including sedans, SUVs, and Sprinter Vans ensuring a comfortable and stylish ride for any occasion. 

 

2. Are your drivers professionally trained and licensed?

 

 ~ Yes, all our drivers undergo rigorous training and hold valid licenses. They are experienced professionals committed to providing safe and reliable transportation services. 

 

3. Can I request specific amenities in the vehicle?

 

 ~ Absolutely! We strive to accommodate your preferences. Please let us know your requirements at the time of booking, and we will do our best to fulfill them, whether it's Wi-Fi, refreshments, or special seating arrangements. 

 

4. How far in advance should I book my ride?

 

~ We recommend booking your ride at least 24 hours in advance to ensure availability, especially during peak times. However, we also accept last-minute bookings based on vehicle availability. 

 

5. Do you offer airport transportation services?

 

 ~ Yes, we provide reliable airport transportation services to and from all major airports in the area. Our drivers track flight schedules to ensure timely pickups and drop-offs, giving you peace of mind.

 

 6. What safety measures do you have in place, especially regarding COVID-19?

 

 ~ Your safety is our top priority. We adhere to strict cleaning and sanitization protocols for our vehicles, and our drivers follow all recommended guidelines. Wearing a mask is and practicing social distancing is not required but will accommodate if requested. 

 

 7. How does your pricing work?

 

 ~ Our pricing is based on factors such as distance, vehicle type, number of passengers and any additional services requested. You can request a quote online or contact our customer service team for personalized assistance. 

 

Our turnaround time for a quote is up to 24 hours. 

 

8. Can I modify or cancel my reservation?

 

~ Yes, you can modify or cancel your reservation up to a certain time before your scheduled pickup. Please refer to our cancellation policy or contact our customer service team for assistance. 

 

9. Do you offer corporate accounts for businesses?

 

~ Yes, we offer corporate accounts with convenient billing options and priority booking for our corporate clients. Contact us to learn more about setting up an account for your business. 

 

10. How can I provide feedback about my experience with your service?

 

~ We value your feedback! You can share your experience with us through our online feedback form, or feel free to contact our customer service team directly. Your input helps us improve and provide the best possible service to our customers.